About Us

Lightstore is the online site for Allen Bros Electrical Factors Ltd.

Our Contact details:
Allen Bros Electrical Factors Ltd
724 London Road Leigh on Sea Essex SS3NL U.K
Phone: 01702 475255
Fax: 01702 470420
Email: sales@lightstore.uk.com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. You may post us a Cheque or pay by Cash in our store.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we may have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

<We aim to despatch you goods the day after we receive your order.
We only use next day delivery carriers.
Please ensure that somebodyis available to sign for the goods.
For customers in Essex we will deliver next day on our own transport , subject to the order being over £100.00
For all orders under £100.00 a delivery charge of £12.93 (£11.00 plus V.A.T.) will apply however the goods are delivered >

Delivery Schedule

<We aim to despatch your goods the day after we receive your order.
We only use next day delivery carriers for delivery to mainland U.K.>

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

We currently only deal with customers in the U.K.
All of our prices are inclusive of V.A.T. @ 20.00%
Customers who are V.A.T. registered can claim the V.A.T. back from H.M. Customs and Excise
Customers who are constructing a new build house can claim V.A.T. back on certain products , please contact H.M. Customs and Excise for more information
All orders are sent with a V.A.T. Invoice to enable V.A.T. registered customers to claim back the V.A.T. content

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.


All of our light fittings come with a 1 years Guarantee.
Light bulbs are not covered by the Guarantee as life is affected by factors out of our control

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on [01702 475255] (International +44 [01702 475255]) or fax us on [01702 470420] or write to us at [Allen Bros Electrical Factors Ltd] [724 London Road] [Leigh on Sea] [Essex] [SS9 3NL] NETQUOTEVAR:UK

Returns Policy

Under the UK's Distance Selling Regulations, when you order over the phone or online you have the legal right to cancel your order within 7 days of receipt of the goods. This applies to all of our products with the exception of items we have had made to order for you , or have been specially ordered from the manufacturers , at your request. Where goods are delivered to a third party, you will only be able to cancel the order if you can return the goods you ordered to us. All goods must be returned to us promptly, unused and in resaleable condition, at your cost. Any refund owed will be credited to you when we receive the goods. If you need us to collect an item from you, we will charge you the cost of collection (up to £50.00). You will be notified of the fee at the time of cancellation.
Please contact us first quoting your Invoice number before you return products you do not require.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm